Cancellation & Refund Policy

1. Cancellation Policy

• 48 hours before check-in: Full refund (check-in time: 4 PM).
• Same-day cancellation: Non-refundable, but you may request a reschedule if you notify us at least 24 hours prior.
• Force majeure: If weather or government restrictions impact activities, we will try to offer alternatives. Refunds are not guaranteed for weather-related disruptions.

2. How to Cancel

Share your booking reference, name, and check-in date via:

• Email: escapewayin@gmail.com
• Phone: 7517444567 / 9765233033 / 8550906769
• WhatsApp: 7517444567

3. Refund Process

Approved refunds are processed within 5 business days to the original payment mode. Bank processing times may vary.

4. Date Change Policy

• 7+ days before check-in: Free reschedule (subject to availability)
• 3-7 days before check-in: ₹500 modification fee
• Less than 3 days: Not eligible for date changes

5. Weather-Related Situations

• If Escape Way cancels due to severe weather: Full refund or free reschedule.
• If guests cancel based on forecasts: Standard policy applies.

6. Special Circumstances

Medical emergencies or unforeseen personal situations may be reviewed case-by-case. Supporting documentation might be required.

7. Contact Us